Find out exactly what data 78n11 collects, how it is used, and how it is protected. We operate in full compliance with the LGPD (Lei Geral de Proteção de Dados) and with the utmost respect for the privacy of every Brazilian player.
A summary of the key topics before reading the full policy
What personal and financial information 78n11 requests at registration, during platform use, and throughout identity verification processes as required by Brazilian law.
The specific purposes for which 78n11 uses each type of collected data — from processing Pix deposits to personalizing game offers and meeting legal obligations in Brazil.
The technical and organizational measures adopted by 78n11 to protect your information: 256-bit SSL encryption, internal access controls, and periodic security audits.
Who — and under what circumstances — 78n11 may share your data: payment providers such as Pix and card networks, identity verification partners, and Brazilian regulatory authorities.
The rights guaranteed to you under the Lei Geral de Proteção de Dados: access, correction, deletion, portability, and withdrawal of consent — and how to exercise them on 78n11 in a straightforward way.
How 78n11 uses cookies, pixels, and similar technologies to enhance your experience on the platform, which ones are optional, and how you can manage your tracking preferences.
A quick overview of what data 78n11 collects and why
| Category | Examples | Primary Purpose | Legal Basis (LGPD) |
|---|---|---|---|
| Identification data | Full name, CPF, date of birth, ID document photo | Identity verification (KYC), fraud prevention | Legal obligation / Legitimate interest |
| Contact details | Email, mobile, address | Account communications, withdrawals, and promotions | Contract performance / Consent |
| Financial data | Pix key, card details (tokenized), deposit and withdrawal history | Payment processing and anti-money laundering | Contract performance / Legal obligation |
| Usage data | Games accessed, bets placed, session duration, device | Improve experience, detect fraudulent behavior | Legitimate interest / Consent |
| Technical data | IP address, browser type, operating system, cookies | Platform security, geolocation, and performance analytics | Legitimate interest |
| Communication data | Support chat history and sent emails | Service quality and dispute resolution | Legitimate interest / Contract performance |
The General Data Protection Law (Law No. 13,709/2018) guarantees you the following rights
You may request a copy of all personal data 78n11 holds about you at any time. Requests are fulfilled within up to 15 business days.
If any of your data is incorrect or out of date, you can request a correction through 78n11's support team in Portuguese, free of charge and without any red tape.
You may request the deletion of your personal data, except for data that 78n11 is legally required to retain (such as financial records for 5 years under Brazilian regulations).
You may request your data in a structured format (CSV or JSON) for transfer to another data controller, as provided for under the LGPD.
You may withdraw at any time any consent given for processing based on this legal ground — such as receiving marketing communications from 78n11.
You may object to data processing activities based on legitimate interest if you believe your fundamental rights override 78n11's interest.
To exercise any of these rights, please get in touch via live chat or by email at suporte@78n11.best. We respond within 15 business days.
The 78n11, the operator of the platform accessible at 78n11.best, is the controller of the personal data processed under this Privacy Policy. As the data controller, 78n11 determines the purposes and means of processing your personal information, in accordance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018).
This Privacy Policy applies to all users who access, create an account on, or use any services provided by the 78n11, including Sports Betting, slots, poker, crash games, and Live Casino. By using the platform, you confirm that you have read and understood this policy.
The 78n11 collects personal data at different points during your use of the platform. The categories and specific data collected are:
At registration: full name, CPF, date of birth, email address, mobile number, and residential address. This information is required to create your account and to meet the identity verification (KYC) obligations mandated by sector regulations in Brazil.
During identity verification: a photo ID (national ID card, driver's license, or passport), a selfie holding the document, and, where required, a recent proof of address. These documents are reviewed to confirm that the account belongs to a real person aged 18 or older, as required by Brazilian law.
For financial transactions: Pix key, credit or debit card details (stored in tokenized form, with no access to the full card number), deposit and withdrawal history, and information about financial institutions used (Nubank, Itaú, Bradesco, Banco do Brasil, among others).
While using the platform: games accessed, bets placed, amounts wagered, session times, device used (mobile, desktop, tablet), operating system, browser version, and IP address.
The 78n11 uses your personal data exclusively for the purposes described below. No data is used for purposes incompatible with those stated in this Policy without your prior consent:
All personal data processing carried out by 78n11 is grounded in one of the legal bases set out in Article 7 of the LGPD. The bases used by type of processing are:
The 78n11 does not sell personal data to third parties. Sharing occurs only in the situations listed below, with partners who are contractually obligated to protect your information with the same level of security adopted by the platform:
Some of the technology partners of the 78n11 may be located outside Brazil. When personal data is transferred internationally, 78n11 ensures that such transfers only take place to countries recognized by the ANPD as providing an adequate level of data protection, or through the adoption of standard contractual clauses that guarantee protection equivalent to that required under the LGPD.
The 78n11 keeps a record of all international data transfers and can provide detailed information about destination countries and the safeguards in place upon request to the DPO (Data Protection Officer).
The 78n11 retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations:
Once the retention period expires, data is deleted or irreversibly anonymized so that it is no longer possible to identify the individual from the remaining information.
The 78n11 adopts robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The key security measures in place include:
The 78n11 uses cookies and similar technologies to ensure the platform functions properly, improve the user experience, and analyze service performance. The types of cookies used are:
You can manage your cookie preferences through your browser settings or the platform's privacy preference panel. Disabling essential cookies may affect the functionality of the 78n11.
The 78n11 may send promotional communications by email or mobile notification about bonuses, poker tournaments, new slots, and Brazilian football promotions when you have opted in at registration or through your account settings.
You may opt out of marketing communications at any time by clicking "unsubscribe" in the footer of any email you receive, or by adjusting your notification preferences in your account dashboard on 78n11. Opting out of marketing does not affect transactional communications related to your account, such as withdrawal confirmations and security alerts.
The services of 78n11 are intended exclusively for users aged 18 and over. The platform does not knowingly collect personal data from minors. If 78n11 identifies that an account belongs to a user under 18, the account will be immediately suspended and the collected data deleted as soon as technically feasible, subject to any retention periods required by law.
Parents or guardians who believe a minor has created an account on the 78n11 should contact support immediately via live chat in Portuguese so that the necessary measures can be taken as a priority.
To exercise any of the rights provided under the LGPD regarding your data on 78n11, you may:
Access the live chat on the platform or send an email to suporte@78n11.best, clearly stating which right you wish to exercise and providing your registered CPF for identity verification.
To protect your privacy, 78n11 verifies that the request comes from the data subject before processing it. The verification process is quick and handled through the same contact channel.
78n11 has up to 15 business days to respond to your request, as set out under the LGPD. Complex requests may require additional time, and the data subject will be notified accordingly.
If you believe your rights have not been adequately addressed, you may file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados), the Brazilian regulatory authority responsible for enforcing the LGPD.
As required by the LGPD, the 78n11 has appointed a Data Protection Officer (DPO) responsible for:
You can contact the DPO at 78n11 by email privacidade@78n11.best for specific privacy concerns that general support has been unable to resolve to your satisfaction.
The 78n11 may update this Privacy Policy periodically to reflect changes in legislation, our data processing practices, or how the platform operates. Significant changes will be communicated via your registered email and through an in-platform notification at least 7 days before taking effect.
The most current version of this Policy will always be available at 78n11.best/privacy-policy, with the date of the last update clearly indicated. We recommend checking this page periodically. Continued use of the platform after updates take effect constitutes acceptance of the revised version.
For any questions about this Privacy Policy or about how your data is handled by 78n11:
If after contacting the 78n11 you are not satisfied with the response you receive, you have the right to file a complaint with the ANPD (National Data Protection Authority), the federal authority responsible for enforcing the LGPD in Brazil. Information on how to file a complaint is available on the ANPD's official portal.
When you join an online betting platform, one thing is clear: you will be providing personal and financial data. CPF, date of birth, Pix key, card details — it's unavoidable, and it's part of the process for any regulated financial service in Brazil. The question that should matter to you isn't "does this platform ask for my data?", but rather "does this platform handle my data responsibly?". At 78n11, the answer is straightforward: yes, and this Policy was written to demonstrate that with full transparency.
Brazil's LGPD (Lei Geral de Proteção de Dados — Law No. 13,709/2018) came into effect in 2020 and changed the rules for any company that handles data belonging to Brazilian users. Before the LGPD, it was common to see platforms collecting all kinds of information without explaining why, with no defined retention period and no way for users to exercise their rights. The 78n11 was built within this new landscape — we did not need to retrofit old practices to fit new law, because compliance was part of our development from the very beginning.
One point that often raises questions is financial data. When you make a deposit via Pix on the 78n11, your Pix key is registered to enable future withdrawals. When you pay by credit or debit card, your full card number is never stored on our servers — payment is processed through a PCI-DSS certified payment gateway (the industry security standard for payments), which returns only a unique token associated with that card to 78n11. This means that even in a hypothetical data breach scenario, your card details would not be exposed.
Identity verification is another sensitive topic. Being asked for a photo of your ID and a selfie may feel intrusive if you're not used to it — but this is a standard process required by Brazilian anti-money laundering regulations for platforms that handle real money. The 78n11 works with certified KYC providers that analyze documents automatically and securely. Submitted documents are stored in encrypted form, accessible only by authorized personnel in specific situations (such as a court order), and deleted after the legal retention period of 5 years.
Platform usage data — games accessed, bets placed, session times — serves two main purposes at the 78n11: improve the experience and promote responsible gambling. If the system detects a usage pattern that suggests risk — such as a sudden increase in bet frequency and size over a short period — the responsible gambling team may reach out to check that everything is okay. This is not invasive monitoring; it is genuine care for the player, and it is a commitment 78n11 takes seriously.
On data sharing with third parties: the rule is straightforward. The 78n11 never sells personal data. Sharing only occurs with partners who need the data to provide a specific service — such as the bank to process the Pix transfer, the KYC provider to verify the document, or the game studio to operate the live poker tables. All such partners are carefully selected and contractually bound to handle data with the same level of protection that 78n11 applies. There is no "selling to marketing partners" or "sharing to enrich anyone's database."
Exercising your LGPD rights on 78n11 is straightforward in practice. Want to know what data we hold about you? Send a message via chat. Need to correct something? Support can fix it right away. Want to delete your account and associated data? Done — subject to the legal retention periods that are outside the platform's control. Want to stop receiving promotional emails? One click in the footer of any email. The 78n11 does not create bureaucratic barriers to the exercise of rights the law guarantees you. That would be the opposite of transparency — and transparency is non-negotiable for us.
Finally, a reminder about personal security: the 78n11 will never ask for your password via email, WhatsApp, or phone call. If you receive any message asking for your login credentials or financial details outside the platform, treat it as a phishing attempt and contact support immediately through the official chat. Keeping your data safe depends as much on your awareness as it does on the technical measures put in place by 78n11 and your own vigilance — together, we keep the platform a safe environment for everyone.
Privacy guaranteed, real fun
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78n11's Data Protection Officer (DPO) is available for specific questions about how your personal data is handled. You can reach them at privacidade@78n11.best or via the live chat on the platform. We respond in Portuguese within the timeframes set out under the LGPD. You can also consult the Terms and Conditions for more details on the platform's general terms of use.