Official platform document

Terms and Conditions of 78n11 — Clear Rules for Playing

Here you'll find everything you need to use the 78n11 platform safely: registration rules, bonuses, betting, payments, and your rights as a player in Brazil.

Last updated: January 2026

What these terms cover

A visual summary of the key points before you read the full document

Registration & eligibility

Who can create an account at 78n11, what information is required, how identity verification works, and what happens if incorrect details are provided.

Bonuses & promotions

How the welcome bonus works, what rollover means, how betting requirements are calculated, and how to make sure your bonus is credited correctly.

Deposits and withdrawals via Pix

Processing times, minimum and maximum amounts, accepted methods — Pix, boleto, credit and debit card — and how 78n11 handles each financial transaction.

Sports betting rules

What happens to bets on cancelled matches, how Cash Out works, and the rules for live betting, accumulator bets, and special markets in Brazilian football.

Account security

User responsibilities regarding their own account, such as reporting unauthorized access, password policies, and how 78n11 protects your data with 256-bit SSL.

Responsible gambling

Self-exclusion tools, deposit and loss limits, under-18 policy, and the player's right to request restrictions on their own account at any time.

Quick Reference — Limits and Deadlines

Item Amount / Period Note
Minimum deposit R$ 20.00 Via Pix, boleto, card, or digital wallet
Minimum withdrawal R$ 20.00 Verified account required
Pix withdrawal timeframe Up to 5 minutes 24 hours a day, 7 days a week
Welcome bonus 100% up to R$ 500.00 First deposit via Pix
Bonus rollover 30x the bonus amount On bets with minimum odds of 1.50
Bonus validity 30 days From the activation date
Minimum age 18 years old Mandatory verification at registration
Maximum daily withdrawal R$ 50,000.00 For withdrawals above this amount, contact support
1
Acceptance of Terms

By accessing, creating an account with, or using any service provided by 78n11 on 78n11.best, you confirm that you have read, understood, and fully agree to these Terms and Conditions. If you do not agree with any clause described herein, do not use the platform.

These Terms constitute a legally binding contract between you — the user — and the operator of the platform 78n11. Continued use of the platform after changes are published constitutes automatic acceptance of the updated versions.

Important: 78n11 recommends that you read these Terms in full before making any deposit or placing any bet. If you have any questions, please contact our Portuguese-language support 24 hours before proceeding.
2
Registration and Account

To use the services of 78n11, you must create a personal account by providing truthful, accurate, and complete information. The details required at registration include your full name, CPF, date of birth, valid email address, and mobile number.

Each user may hold only a single account at 78n11. Creating duplicate accounts — whether under the same CPF, same email, same device, or same payment method — is strictly prohibited and will result in the immediate suspension of all accounts involved, with forfeiture of any accumulated balances and bonuses.

Identity verification (KYC — Know Your Customer) is mandatory before withdrawals are released and may be requested at any time by the 78n11. Accepted documents for verification are a national ID (RG), driver's license (CNH), or passport with photo. Verification is processed within 48 business hours of document submission.

  • Keep your registered email address and phone number up to date at all times.
  • Your account is personal and non-transferable — do not share your login credentials with third parties.
  • Notify 78n11 immediately if you suspect unauthorized access to your account.
  • 78n11 may request additional documentation at any time for regulatory compliance purposes.
3
Eligibility & Age

Use of the platform 78n11 is restricted to individuals with 18 years of age or older, residents of Brazil with full legal capacity to enter into contracts. Access or use by anyone under 18 years of age is strictly prohibited under any circumstances.

By creating an account at 78n11, you expressly confirm that you are 18 years of age or older. The platform may request proof of age at any time and immediately suspend any account suspected of belonging to a minor, withholding the balance until verification is complete.

Minor protection: If you believe a minor is using the platform with access to your account details, contact 78n11 support immediately via live chat. Parental control tools are available upon request.

The 78n11 does not provide services to individuals who are currently self-excluded, who have been banned from the platform for breaching the Terms, or who reside in territories where online betting is expressly prohibited under applicable local law.

4
Deposits

The 78n11 accepts deposits exclusively through Brazilian payment methods: Pix, boleto bancário, credit card, debit card, PicPay, Mercado Pago, and TED transfers via Nubank, Itaú, Bradesco, and Banco do Brasil. All deposits must be made in BRL (R$).

The minimum amount per deposit is R$ 20.00. Pix deposits are credited to the account balance instantly. Bank slip (boleto bancário) deposits may take up to 2 business days to clear. Credit card deposits are processed within 30 minutes of confirmation by the card issuer.

  • Only deposits made using payment methods registered in the account holder's name are accepted.
  • Third-party deposits are prohibited and will be returned to the sender, with possible suspension of the receiving account.
  • 78n11 does not charge additional fees on deposits, though your financial institution may apply its own charges.
  • Deposits suspected of money laundering will be reported to the relevant authorities in accordance with Brazilian law.
5
Withdrawals

Withdrawals at 78n11 are processed preferably via Pix, within up to 5 minutes of the request, 24 hours a day, 7 days a week, including holidays. The minimum withdrawal is R$ 20.00 and the standard daily maximum is R$ 50,000.00.

To request a withdrawal, the account must have completed identity verification. Withdrawals can only be processed to payment methods registered in the account holder's name — withdrawals to third-party accounts or to methods different from the one used for the deposit are not permitted, where applicable.

Fast Pix: To receive funds via Pix within up to 5 minutes, make sure your Pix key is correctly registered in the withdrawals section of your account before submitting the request. Incorrect keys cause delays and may result in the amount being returned.

The 78n11 reserves the right to request additional documentation before processing high-value withdrawals, as part of its anti-money laundering procedures. Withdrawals requiring further verification may take up to 5 business days to process.

  • Bonus withdrawals are subject to full completion of the rollover requirements before they are released.
  • If fraud is suspected, 78n11 may temporarily place a hold on withdrawal processing pending the outcome of an internal investigation.
  • 78n11 does not charge withdrawal fees, though financial intermediaries may have their own processing costs.
6
Bonuses & Promotions

The 78n11 offers promotions and bonuses on a regular basis, including a 100% welcome bonus up to R$ 500.00 on your first deposit. Each promotion has specific rules published on the offer page, which should be read before activation.

The welcome bonus is automatically activated on the first deposit of at least R$ 50.00 via Pix. The bonus amount is credited to a separate bonus account and can only be transferred to your real balance after meeting the rollover requirement of 30 times the bonus amount, on bets with minimum odds of 1.50. The deadline to complete the rollover is 30 days from the activation date.

  • Only bets on football, volleyball, basketball, MMA, e-sports, slots, and Live Casino markets count toward the rollover.
  • Cancelled bets, bets with odds below 1.50, and bets on specific markets excluded from the promotion do not count toward the rollover.
  • A bonus not activated within 7 days of the first deposit is automatically cancelled.
  • A user may take part in each promotion only once, unless the specific offer's terms state otherwise.
  • 78n11 reserves the right to cancel bonuses granted due to a technical error or in cases of suspected promotional abuse.
Important: Withdrawing your real-money balance before completing the bonus rollover will result in automatic cancellation of the bonus and any remaining bonus balance. Always read the full terms of each promotion before activating it.
7
Sports Betting

All Sports Betting placed on 78n11 are final at the time of confirmation. It is not possible to cancel or change a bet once it has been placed, except where the Cash Out feature is available and used by the player before the event ends.

If a sporting event is cancelled or postponed before it begins, all bets are voided and the staked amount is returned in full to the account balance. For events interrupted after they have started, the completeness rule applies: football matches completed with 90 minutes of regular time stand as results; all others are voided, unless the specific market rules state otherwise.

  • 78n11 publishes odds with a competitive margin across all markets — football (Brasileirão Série A, Copa do Brasil, Libertadores), volleyball, NBB basketball, MMA/UFC, e-sports, and international football.
  • Parlay payouts are calculated by multiplying the individual odds together. If one event in a parlay is voided, the odds are recalculated based on the remaining events.
  • The minimum bet on any sports market is R$ 1.00.
  • 78n11 reserves the right to limit maximum bet amounts per event, market, or user, based on risk assessment.
  • Obvious pricing errors (odds that are clearly incorrect due to a technical fault) may be corrected and the affected bets voided, with the staked amount returned to the balance.
8
Casino Games

The casino games available at 78n11 — including slots, poker, crash games, and Live Casino — are provided by internationally certified suppliers, with RNG (Random Number Generator) audited by independent laboratories. RTPs (Return to Player) for each game are made available by the providers and can be checked before you play.

The Live Casino games at 78n11 use real-time streams with professional dealers. The specific rules for each Live Casino game variant are available in the game interface before each round begins. The outcome of any hand, round, or play is final and cannot be reversed once completed.

  • 78n11 does not manipulate the outcome of any game — results are determined solely by the algorithms of certified providers.
  • Any suspected game malfunction must be reported to support before continuing to play, as completed rounds are not eligible for reversal.
  • The use of automation software, bots, or any tool that interferes with the normal functioning of games is prohibited and will result in a permanent ban.
9
Account Security

You are solely responsible for the security of your login credentials for your account at 78n11. This includes your email, password, and any two-factor authentication codes. 78n11 will never ask for your password via email, chat, or phone.

If you suspect unauthorized access to your account, contact the support team at 78n11 via live chat. The platform may proactively suspend the account while the situation is being investigated to protect your balance.

  • Use a strong, unique password for 78n11 — not the same one you use on other sites.
  • Enable two-factor authentication (2FA) in your account settings for an extra layer of security.
  • Do not access your account on public devices or unknown Wi-Fi networks.
  • 78n11 uses 256-bit SSL encryption on all communication between your device and the platform.
10
Prohibited Conduct

The 78n11 operates with zero tolerance for behavior that compromises platform integrity, the safety of other users, or legal compliance. The following conduct will result in immediate suspension or permanent ban, with possible balance retention:

  • Creating multiple accounts (duplicate accounts or third-party accounts used for personal gain).
  • Use of bots, scripts, or any automation software for Sports Betting or casino games.
  • Colluding with other players at poker tables or in any other competitive game.
  • Attempted fraud involving payment methods, such as fraudulent credit card chargebacks following a withdrawal.
  • Abusive exploitation of promotions — such as opening fake accounts to claim multiple bonuses.
  • Money laundering or any illicit financial activity conducted through the platform.
  • Submitting falsified documents during the identity verification process.
Important: Transactions suspected of money laundering are automatically reported to COAF (Conselho de Controle de Atividades Financeiras) as required by Brazilian law, without prior notice to the user.
11
Responsible Gambling

The 78n11 is committed to responsible gambling practices. We believe that playing should be a form of entertainment, not a source of financial or emotional problems. To support this, we provide tools you can activate at any time from your account dashboard:

  • Deposit limit: set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Loss limit: set the maximum amount you are willing to lose within a given period.
  • Session limit: set a maximum play time per session with automatic alerts.
  • Temporary self-exclusion: block access to your account for 24 hours, 7 days, 30 days, or 6 months.
  • Permanent self-exclusion: permanently close your account and block any future registration attempts.

Once activated, self-exclusion cannot be reversed before the set period ends, even upon request to support. This is intentional — player protection is non-negotiable for 78n11.

12
Account Closure

You can request the closure of your account at 78n11 at any time through Portuguese-language support, with no need to provide a reason. Any balance available in the account at the time of closure will be paid via Pix within 5 business days, provided identity verification has been completed.

The 78n11 may also close or suspend an account, with or without prior notice, in cases of breach of these Terms, fraudulent behavior, platform misuse, or by judicial or regulatory order. In cases of closure due to a violation, balances may be held during the investigation period.

13
Limitation of Liability

The 78n11 is not liable for losses resulting from betting or gaming — activities that are speculative in nature and whose outcomes are inherently uncertain. Use of the platform is entirely at the user's own risk.

The 78n11 does not guarantee uninterrupted platform availability. Scheduled maintenance will be communicated in advance whenever possible. The platform is also not responsible for connection failures, network instability, or user device issues that affect the gaming experience.

  • 78n11 is not liable for indirect, consequential, or speculative losses arising from use of the platform.
  • 78n11's maximum liability in any dispute is limited to the amount deposited by the user during the relevant period.
  • 78n11 is not liable for losses resulting from unauthorized access to a user's account caused by the user's own failure to keep their credentials secure.
14
Changes to the Terms

The 78n11 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated via registered email and through an in-platform notification at least 7 days in advance. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

The most current version of these Terms will always be available at 78n11.best/terms-conditions. We recommend checking this page periodically to stay up to date on any changes to platform rules.

15
Contact

For any questions about these Terms and Conditions or how the platform works 78n11, contact our Portuguese-speaking support team:

  • Live chat: available 24 hours a day, 7 days a week, directly on the platform after logging in.
  • Email: suporte@78n11.best — responses within 24 business hours.

Disputes arising from these Terms will be addressed first through direct negotiation with 78n11. If an amicable resolution is not possible, either party may seek mediation or recourse through the Brazilian courts, and Brazilian law shall apply.

Why reading 78n11's Terms and Conditions actually matters for you

A lot of people jump straight into playing without reading a single line of the terms — and there's nothing wrong with that, as long as the platform you chose has rules that are clear, fair, and written in plain language. The 78n11 developed these Terms and Conditions with exactly that philosophy in mind: no fine print hiding traps, no vague clauses open to a hundred different interpretations. We want you to fully understand how the platform works before making your first deposit.

One of the most common points of confusion among Brazilian players is how the welcome bonus works. The 78n11 offers 100% up to R$ 500.00 on your first deposit — but what does that mean in practice? It means that if you deposit R$ 200.00 via Pix, you'll receive an additional R$ 200.00 in bonus funds to bet with. That bonus is held in a separate account and only becomes real balance once you complete a rollover of 30 times the bonus amount on bets with odds above 1.50. With a R$ 200.00 bonus, you'd need total bets of R$ 6,000.00 to unlock it — which, spread across regular bets over 30 days, is entirely achievable for anyone who plays consistently on the Brasileirão or in poker tournaments.

The sports betting rules at 78n11 follow international standards, with special attention to the Brazilian calendar. When a Brasileirão Série A match is postponed due to heavy rain or stadium safety concerns — which happens fairly often — all single bets on that event are automatically voided and the amount returned to your balance. For parlays, the postponed match is removed from the combination and the odds are recalculated based on the remaining events, with no action required from the player.

The withdrawal process is where the 78n11 stands out most from platforms operating in Brazil without truly understanding the local context. Pix changed the way Brazilians relate to financial transfers — waiting 3 business days to receive winnings simply doesn't make sense anymore. At 78n11, processing takes up to 5 minutes, any time of day, including during late-night Libertadores matches or Sunday evening celebrations after a Fla-Flu. The one non-negotiable condition for fast withdrawals is a completed identity verification — a one-time process that takes less than 10 minutes.

On account security: the 78n11 uses 256-bit SSL encryption across all platform communications — the same standard used by digital banks like Nubank and Itaú. This means data traveling between your phone and our servers is unreadable to any third party. But technology only works when users do their part too — by not sharing passwords, avoiding account access on public computers, and enabling two-factor authentication in account settings.

Responsible gambling deserves special attention in the 78n11 because, unlike other platforms that bury these tools in a forgotten corner of the site, we make them easily accessible directly from the main account dashboard. You can set a weekly deposit limit without having to contact support — it takes effect immediately and cannot be raised on impulse; any increase requires a 24-hour reflection period. This intentional friction exists to protect players from impulsive decisions made in moments of frustration.

Finally, it is important to understand that these Terms are not a static document. The online betting market in Brazil is undergoing rapid regulatory change, and 78n11 closely monitors these changes to ensure compliance and transparency. When relevant updates occur, you will be notified by email at least 7 days in advance — enough time to read, understand, and decide whether to continue or close your account, without any pressure. 78n11 believes that a well-informed player is a more satisfied player — and that starts with a commitment to terms written to be read, not avoided.

Questions About 78n11's Terms

If you request a withdrawal of your real balance before fully completing the rollover on an active bonus, the bonus and any remaining bonus balance are automatically forfeited. Your real balance remains intact and can be withdrawn as normal. The rollover applies only to the bonus amount — your original deposit is never locked. If you prefer to withdraw before completing the rollover, simply forfeit the bonus with no penalty to your own balance.

No. 78n11's policy is one account per CPF, per device, and per payment method. Attempts to create duplicate accounts to claim multiple bonuses are automatically detected by our fraud prevention system. When identified, all accounts involved are permanently closed and balances are withheld. Not only does this not work, it also undermines the experience of every honest player on the platform.

Identity verification (KYC) at 78n11 is processed within 48 business hours of document submission. In most cases, the process is completed in under 4 hours during business hours. You will receive an email notification once verification is complete. To speed things up, submit clear, well-lit images with all details legible — RG, CNH, or passport are accepted.

No. Once confirmed by the system, the odds on a bet are final and cannot be changed by 78n11. The only exception is cases of obvious pricing errors — where odds are published due to a technical fault at a clearly incorrect value (for example, 100.00 on an event with an obvious outcome). In such cases, the bet is voided and the amount returned to your balance, with no penalty to the player.

Self-exclusion blocks account access for the chosen period (24h, 7 days, 30 days, 6 months, or permanent). Once activated, it cannot be reversed before the period ends — not even by support. This irreversibility is intentional and is part of 78n11's commitment to responsible gambling. After the period, access is restored automatically. For permanent self-exclusion, the account is closed for good and new registrations using the same CPF are not accepted by the platform.

Clear rules, a platform you can trust

Play safely at 78n11

Now that you know the rules, it's time to play. Sign up, deposit via Pix, and claim your 100% bonus up to R$ 500.00 on your first deposit.

Minimum deposit of R$ 50.00 to activate the bonus. 30x rollover. Players must be 18 or older.

Privacy and data protection at 78n11

78n11 operates in full compliance with the LGPD (General Data Protection Law). Your personal and financial information is protected by 256-bit SSL encryption and is never shared with third parties without your explicit consent. You may request data deletion or portability at any time through our Portuguese-language support. See our Privacy Policy for full details.

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