The platform's commitment to you

Responsible Gambling at 78n11 — Bet Responsibly

Betting should be fun — full stop. At 78n11, we provide real tools to help you play within your limits, recognize warning signs, and seek help when you need it, without judgment.

What Responsible Gambling means in practice

Six pillars that guide 78n11's responsible gambling policy

Only play what you can afford to lose

Betting with money set aside for leisure — not rent, utility bills, or credit card installments — is the foundation of any healthy experience. 78n11 provides deposit limits to help you keep that line clear.

Keep track of your playing time

Long slots or live poker sessions can slip by unnoticed. 78n11's session time limits send automatic alerts when you reach your set period, so you can consciously decide whether to keep playing.

Track your history

In your 78n11 account dashboard you get a full summary of your betting activity: how much you deposited, wagered, lost, and won over any given period. Complete transparency so you can assess your own behavior with real data.

Take a break when you need one

No gaming session is worth more than your peace of mind. 78n11's temporary self-exclusion blocks access to your account from 24 hours up to 6 months — activated in seconds, directly from the dashboard, no need to contact anyone.

Real support in Portuguese

Our team is available 24 hours a day, every day of the year. Whether you want to discuss account limits, learn more about our tools, or just need someone to talk to — 78n11's chat is open, no judgment.

Minor protection

78n11 is a platform exclusively for users aged 18 and over. We verify age at registration and provide guidance for parents and guardians on how to restrict access for minors on shared devices.

Responsible Gambling Tools available at 78n11

All accessible directly from your account dashboard, no need to contact support

Deposit

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no new deposits via Pix, boleto, credit card, or debit card will be processed until the period resets. You can lower the limit at any time — it takes effect immediately. To increase it, a 24-hour cooling-off period applies.

The cooling-off period for increasing a limit is intentional and protects you from impulsive decisions.
Loss

Loss Limit

Set the maximum amount you are willing to lose in a day, week, or month. Once the limit is reached, the platform automatically blocks new bets until the next period, regardless of your available balance. Ideal for anyone who wants automatic protection against prolonged losing sessions.

Bonuses and prizes are not counted as losses in this limit's calculation.
Time

Session Time Limit

Set the maximum playing time per session — from 30 minutes up to 8 hours. The platform displays an alert as you approach the limit and automatically ends the session when you reach it. You will receive an email and a mobile notification confirming the session has ended.

The session can be restarted after it ends, but the system logs your total hours played per day for your own tracking.
Self-Exclusion

Temporary Self-Exclusion

Lock access to your account for 24 hours, 7 days, 30 days, or 6 months. Activation is immediate and irreversible before the deadline — no support agent can unlock it early, even upon request. This isn't red tape: it's the protection mechanism working exactly as it should.

During self-exclusion, any attempt to create a new account using the same CPF is automatically blocked.
Permanent

Permanent Self-Exclusion

If you decide to permanently end your relationship with online gambling, permanent self-exclusion closes your account irreversibly and prevents any new registration using the same CPF at 78n11. Your available balance is returned via Pix before the account is closed. The decision is yours — and we respect it completely.

Submit a request via chat or email support. The process is completed within 24 hours of identity confirmation.
History

Detailed Activity Statement

Access a full report of all transactions, bets, and results on your 78n11 account, with filters by period, category (football, slots, poker, crash games), and amount. Exportable as a PDF for those who prefer to review it outside the platform. The information is yours — and access is always open.

History is available for up to 2 years after your last login.

How the limits work in practice

Imagine you have set a weekly deposit limit of R$ 200.00 and a daily loss limit of R$ 50.00. The 78n11 system 78n11 monitors your activity in real time and automatically blocks anything that exceeds these amounts — no prior notice required on your part.

Below is a visual example of how the dashboard displays your progress against your set limits. It is simple, straightforward, and updated with every bet.

Tip: Set your limits when you're calm and clear-headed — not during a gambling session. That's when your decisions truly reflect what you want for yourself.

Limits dashboard example — 78n11

Weekly depositR$ 120.00 of R$ 200.00
Daily lossR$ 28.00 of R$ 50.00
Session time today1h 20min of 3h
Monthly depositR$ 120.00 of R$ 600.00
Limits updated in real time All active limits

Warning signs worth paying attention to

Recognizing these patterns in yourself is the first step toward taking action

Betting beyond your planned budget

You came in with R$ 50.00 to play and ended up depositing three more times during the session because you "wanted to recover"? That pattern of chasing losses is one of the clearest signs that gambling has stopped being entertainment.

Losing sleep or missing commitments because of gambling

Still up at 3 a.m. at a poker table when you had a meeting at 8? Cancelled plans with friends or family to keep going in a slots session? When gambling starts costing you real time in your life, it deserves attention.

Irritability or anxiety when not playing

If stepping away from the platform causes restlessness, irritability, or recurring thoughts about when you can play again, that pattern deserves serious attention.

Hiding gambling habits from people close to you

If you wouldn't tell someone you trust how much you bet this week — and felt the need to hide it — that may be a sign that even you feel something is out of control.

Using committed funds to gamble

Using Pix funds set aside to pay a boleto, tapping your credit card limit to make a deposit, or delaying bills to have balance on the platform are serious warning signs that require immediate action.

Repeated attempts to "chase" losses

Raising your bet size after a losing streak because "your luck is about to turn" is the gambler's fallacy at work — and it is behind a large share of problem gambling.

If you identified with two or more of the signs above

This does not necessarily mean you have a serious problem — but it is a signal worth paying attention to. The easiest first step is to set a deposit limit right now, while you are reading this. If you feel you need more support, CVV (Centro de Valorização da Vida) is available 24 hours a day at 188 and can help you talk through whatever situation is weighing on you.

Quick self-assessment — how is my relationship with gambling?

Check the statements that have applied to you over the past 4 weeks

How to activate limits on your 78n11 account

1
Log in to your account

Go to 78n11.best in your mobile or desktop browser and sign in with your registered email and password.

2
Go to "Responsible Gambling" in the dashboard

In your account menu, click "Settings" then "Responsible Gambling" — or use the direct shortcut in the dashboard navigation bar.

3
Choose the type of limit

Choose whether you want to set a deposit limit, loss limit, session time limit, or activate self-exclusion. Each one has its own independent settings.

4
Set the amount and period

Enter the maximum amount (in R$) and the period (daily, weekly, or monthly). The limit takes effect immediately upon confirmation.

5
Confirm and receive the notification

Once confirmed, you'll receive an email and a mobile notification with the details of the activated limit. Keep that record for future reference.

Responsible Gambling FAQ

Yes, but there is a mandatory 24-hour reflection period before any limit increase takes effect. Reductions are immediate. This mechanism exists to prevent impulsive decisions made during a gambling session — when the temptation to remove a limit is at its highest and the choice may be less considered.

No. Once activated, a temporary self-exclusion cannot be reversed before the period you set — not even by contacting 78n11 support. This is not a lack of flexibility: it is the protection mechanism working exactly as it should. Once the period ends, access is automatically restored with no action required on your part.

Yes. Deposit, loss, and session time limits apply across the entire platform — Sports Betting on football, Brasileirão, Copa do Brasil, slots, poker, Live Casino, and crash games. You cannot bypass a limit by switching to a different game type.

Any balance available in your account at the time of a permanent self-exclusion request will be refunded in full via Pix to an account in your name within up to 5 business days, once identity verification is complete. Bonuses that have not been converted into real balance are automatically cancelled.

78n11 recommends enabling biometric or PIN lock on your phone and never saving your account password in browsers on shared devices. On both Android and iOS, you can block specific apps and websites through parental control settings. If you need further guidance, our Portuguese-language support team is available 24 hours a day.

Responsible Gambling at 78n11: fun that respects your limits

There is a huge difference between playing for fun and playing out of compulsion — and that line is not always clear in daily life, especially when you are in the middle of an exciting Brasileirão betting run or a slots session that looks promising. The 78n11 was built with this reality in mind: responsible gambling is not a footer disclaimer — it is a functional part of the platform that you can access and configure at any time.

Responsible gambling starts with a simple premise: betting should be entertainment, not a financial strategy. That means playing with money you can afford to lose without affecting your quality of life — what's left after paying rent, your Nubank bill, groceries, and installments. When gambling starts competing with those priorities, it has stopped being a leisure activity.

At 78n11, the deposit limit is the most direct tool for keeping that boundary in place. You set how much you can deposit per day, week, or month, and the system automatically blocks any deposit attempt — via Pix, bank slip, or credit card — that exceeds that amount. Most importantly: reducing the limit is immediate, but increasing it comes with a 24-hour reflection period. That asymmetry is intentional — it is easy to raise a limit when your emotions are running high after a losing streak, but that is not the right moment for that decision.

The loss limit complements the deposit limit in a different way. While the deposit limit controls how much money comes into your account, the loss limit sets how far a losing streak can go before the platform automatically pauses your activity. For example: you may have R$ 300.00 in your account but have set a daily loss limit of R$ 80.00. Once your losses for the day reach R$ 80.00, the 78n11 blocks new bets until the following day — regardless of your remaining balance. This breaks the "one more bet to win it back" cycle that so often turns a bad session into a very costly night.

The issue of playing time is often underestimated. Fast-paced slots, live betting in the middle of a Copa do Brasil match, and high-speed poker tables create a flow state that makes time fly by unnoticed. The 78n11 offers session limits that send alerts when you are approaching your set time and automatically end the session once you reach it. Getting an alert saying "you've been playing for 2 hours" may be all it takes to pause, stand up, grab some water, and decide with a clearer head whether to keep going or call it a night.

Temporary self-exclusion is there for situations where you realize you need a forced break — not because you've completely lost control, but because you want to put some distance between yourself and the platform for a while. It might be a rough week at work that's pushing you to bet more than usual, a difficult emotional patch, or simply the decision to step back for a bit. The 78n11 processes the self-exclusion in seconds, no questions asked, no judgment. The fact that it cannot be reversed before the deadline is this tool's most important feature — if cancelling were easy, it would lose much of its protective value.

For anyone who recognizes that gambling has become a serious problem, permanent self-exclusion is the most definitive option available on the platform. It closes your account permanently and prevents any future registration attempt using the same CPF. Your balance is returned via Pix. There is no reversal once confirmed. It may sound extreme, but for those who have reached the point of acknowledging they need to step away from online gambling for good, this tool can be one of the most important resources available.

Recognizing risk signs in yourself is hard — it takes a level of honesty that is not always easy to find. But the fact that you are reading this page already shows some degree of reflection on the topic, and that matters. If you identified with any of the signs described on this page and want to talk to someone, the 78n11 support team 78n11 is available 24 hours a day in Portuguese via the platform chat — no judgment, no scripted responses. You can also call CVV (Centro de Valorização da Vida) at 188, available 24 hours a day, free of charge, from any mobile or landline in Brazil. Playing at 78n11 should be something you choose to do for fun — and our responsibility is to make sure the tools to keep that fun within healthy limits are always within your reach.

Play for fun, play responsibly

Set your limits and start playing

Create your 78n11 account, set your deposit and session time limits before your first game, and enjoy the 100% welcome bonus up to R$ 500.00 knowing the platform is working in your favor.

18+ only. Play responsibly. Terms and Conditions.

Need help beyond the platform?

If gambling is causing financial, emotional, or relationship problems, you don't have to face it alone. CVV (Centro de Valorização da Vida) is available 24 hours a day at 188, from any mobile or landline, free of charge, anywhere in Brazil. The 78n11 support team is also available around the clock via the platform chat to help you activate account protection tools. You can also check our Privacy Policy and the Terms and Conditions.

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